Refund policy

AC Returns & Refunds Policy

At AC, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
• Items returned with signs of wear, damage, stains, odors, or missing tags may not be accepted.

Exchanges

• Need a different size? We offer size exchanges subject to availability.
• Exchange requests must be made within 14 days of receiving your order.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale or discounted items
• Gift cards

Refunds

• Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 5–7 business days.
• Original shipping fees are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue.

Contact Us

For all return, exchange, or refund requests, contact us at:

Email: ac1999.help@gmail.com
Instagram: @ac1999.co

By placing an order with AC, you agree to the terms outlined in this Returns & Refunds Policy.